Extended Warranty
A1 assurance with Gensure A1 insurance -
maintain the integrity of your diesel generator at all times

We are please to announce the launch of our new Generator warranty product.
All generators will suffer some degree of breakdown in their lifetime, and even the minor faults can have major implications to your company's operation.
Major Generator manufacturers will only give a one year warranty on their new equipment and often back-to-back on the component supplier i.e. engine and alternator.

Your generator(s) can be covered by the GENSURE Warranty if they conform to the following.

  • An approved agent has inspected your generator against an approved checklist. The agent will in turn supply a written report for our records. All reported faults must be rectified before cover can commence.
  • The generator(s) must have a service history (documentary evidence may be required in some cases). Maintenance must have been carried out in accordance with the manufacturer's specifications, i.e. service intervals must have been adhered to.
  • The generator(s) must be currently covered by a maintenance contract with an approved agent.

Exclusions.
All mechanical/electrical damage or alterations caused by use not in accordance with the generator manufacturer's specification.

Any breakdowns/damage caused by:

  • Neglect
  • Use with non-approved products.
  • Acts of nature i.e. water, fire, lightning etc.
  • Acts of war/terrorism
  • Acts of theft/vandalism

Consumable items not covered;

  • Fuel and fuel additives
  • Antifreeze and coolant additives
  • Filters
  • Fan belts
  • Drive belts
  • Lamp/indicators
  • Fuses
  • MCB’s
  • Relays/timers

Repairs.
In all instances, faults must be reported to this company before repairs are carried out. Failure to do so may delay or prevent a repair being authorised.
Once a GENSURE contract has been entered into, the relevant "quick response" contacts and telephone numbers will be issued.

For further information please call: 0845 500 4410   or
Email us at: info@gensure.co.uk.

Please have the following information concerning your generator(s) available:

  • Manufacturer of equipment
  • Year of manufacture
  • KVA rating
  • Engine type and model
  • Current Maintenance contractor
    (all of the above can normally be found on a maintenance report)
  • Details of any associated equipment

 

 

Gensure, Woodlands, 90 London Road, Wickford, Essex, SS12 0AR
Tel: 0845 500 4410 Fax: 01268 454 482

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